Though stinging, I love this gag Tweet from Adweak. Many a Superbowl I spent gripping my phone (or radiating my balls via laptop) racing the commercial feed on TV, and countless other assorted creative types, to try and get in a witty and insightful Tweet. Then another. And another. Of course I also needed to embellish my comments with a unique and brilliant hash tag, this in addition to the tag we’d been assigned. Thank God for the reemergence of 60 second TVC’s. Those extra seconds were gold.
Speed dating for “likes” and “retweets.” Such was the privilege of being selected by one trade pub or another to “live Tweet” the commercials playing during the Superbowl. During Twitter’s heyday it was vogue behavior. What it really accomplished was nil but being chosen fed my ego as a genius creative, enabling my on the money insight and rapier wit. And I was hardly alone. Big names from our industry were sucked in as well. For three hours and change we were the in-crowd. The creative community speaks! Follow us and learn. We know how to vivisect a TVC. In real time no less. (Unless, of course one pre-wrote his tweets having screened the commercials weeks in advance.)
Oh, the grandiosity of it all. To think that legions of my peers, clients and well-wishers were hanging on my every Tweet. Such folly. (Though I won’t deny being retweeted by Adweek made me giddy.
Still, by the third quarter I was numb. Spilling nacho cheese on my computer and dirty looks from my wife did not make the experience better. “Who’s the idiot on the laptop?” “Oh, that’s my husband. He’s doing it for work.”
But, hey I was changing the world. My opinions were becoming part of a national conversation, one that the 90 million people actually watching the game were excluded from. The next morning I would have hundreds of new followers. My Klout score (remember that?) would be through the roof.
I’m not saying real time social commentary doesn’t work. Millions upon millions do it. The peanut gallery is vast. Lovers and haters and trolls spit fire and throw shade. The Superbowl and other massive “live” events draw legions of flies. But choreographing a VIP community is futile in this mob, forcing a reality where every member is sending and no one is receiving. Moreover, a bunch of creative directors spit balling Super Bowl commercials on Twitter reeks like an old idea. #whogivesashit
This Sunday my fingers are on the chicken wings, not my phone. That is, unless AdAge hits me up. My Tweets are pure gold!
I was struck by a recent Tweet from mutual friend and follower, Tim Leake: The twitter chatter during the Oscars was almost enough to make me watch in real time. Could social media be a DVR-killer?
I Tweeted back: Could be a big deal, actually.
His reply: Certainly makes real-time chatter-worthy programming more valuable to advertisers. Perhaps it needs to be cultivated more.
Up until Tim’s Tweet, I hadn’t tied these thoughts together, even though I was one of the multitude of Oscar watchers Tweeting about it in real time. Forget that this year’s telecast was painfully dull (so much for youthful hosts making it “hip and relevant.”), the Academy Awards (like the Superbowl), attracted a huge audience. A huge live audience. In other words, people didn’t Tivo the show and watch it later. The vast majority consumed it in real time. It was more than just entertainment. This was an event. Eventainment.
Given the Oscars and Superbowl involve winners and losers, God forbid anyone miss the live feed and have to get the results from some benign website or doofus at work. No surprise both events are on Sunday, furthering their popular appeal, giving everyone something to talk about at the water cooler on Monday.
Put an asterisk on that last comment. Because, regarding the Oscar’s, I’d argue the water cooler chatter began on the Red Carpet, with fans Tweeting about this star’s dress and that one’s hair. When the telecast actually started fans were already entrenched in conversations with their “followers” and “friends.”
Everyone in Adland needs to vociferously thank Facebook, Twitter and other applications for making real time TV relevant again. Since the advent of Tivo, advertisers have understandably grown wary regarding the numbers of viewers watching their shows. But with legions of fans following and commenting in real time, they no longer fast-forward through the commercials! They can’t. Ironic this turnabout, given social media and the Internet are supposedly television’s great assassins.
Granted, event television is special but imagine if ordinary programming captured real time audiences the same way, by exploiting social media. If fans wanted to join the conversation regarding their favorite shows they would have to tune in to the live feed, just like in the olden days!
I’m guessing numerous shows are starting to figure this out, especially reality programs, which are largely driven by their oversize personalities. Still, if I’m a network exec trying to create more audience (and value) for my show, I’m thinking social media campaign. If one knows that “followers” of a given show are actually watching the show when they’re supposed to that gives power back to the networks (and myriad ways to advertise, promote and sell), while at the same time feeding people’s desire to stay current. A win-win. And an unexpected one at that.
Tim Leake is a Creative Director at Saatchi & Saatchi NY. He often speaks at the Hyper Island Master Class in Digital training. His Twitter handle is @tim_leake
January 25, 2010
Let’s be honest, direct marketing has always been overshadowed (if not dismissed) by its more glamorous older brother, Advertising. Building brands via great stories has defined our industry for years. So-called “junk mail” and “infomercials” are considered stepchildren. Forget how much revenue DM creates, our industry has always given the love to its darlings. Consider the Superbowl or Cannes. DM has nothing remotely like them in terms of sizzle and prestige. Even the trades favor advertising. After all, the prefix to Adweek and Adage is “ad.”
When agencies merged and got swallowed by holding companies, ad firms and DM shops were thrust together, often unsuccessfully. The battles waged between above and below line practitioners became legend in our industry. Many were and still are contentious, resembling class wars or high school shenanigans. The tumultuous marriage between Draft and FCB is perhaps the best-known example.
Not long ago a new baby came along. Colicky to the extreme, ‘Digital’ demanded everyone’s attention. Even advertising took a back seat. (Baby needs her momma!) Digital quickly grew into a demanding and sexy young woman. She was the bomb. And still is. During these last few years, one could argue direct marketing went from being a stepchild to the middle child. Not to mix metaphors, but never the bride’s maid…
Enter Social Media. Try as we must, social media cannot be “owned” by advertising or digital agencies. It’s as if word of mouth became viral. Call it “world of mouth.” Regardless of your definition, if marketers aspire getting into these conversations we’re going to need tactics and schemes resembling those used by direct marketers. For every commercial downloaded enough times to matter, there are countless millions of deeper connections capable of being monetized. Can you say Search?
As marketers scramble to “get social” I found the similarities between SM and DM irresistible to point out. I may have come from the advertising side but I’ve always respected the rest. Is SM the great equalizer, leveling the playing field between Direct, Digital, Data and Advertising? One thing is certain; the agency of the future must pay heed to them all.