Kmart and Draft FCB’s “shippy” commercial delivers boffo results along with controversy.
April 16, 2013
With nearly 9 million views as of this writing, K-Mart’s “Ship my Pants” commercial by Draft FCB is a hit. Conceptually, it’s a one trick pony, and a dirty one at that. The word ship gets punned with the word shit. Over and over again.
Still, by any definition the film has gone viral, its viewers increasing by the minute. Pretty special given how many (and I mean many) similar efforts by other advertisers drop then sink like stones. Clearly, a ship-ton of people watched the film. Judging the work by sheer numbers, it gets an “A.” How could it not?
Creatively speaking, I’m not so sure. Funny or not, is it good advertising for Kmart? Will any of those 9 million viewers actually relate to and/or respond to Kmart’s underlying message? Shipping out of stock pants to shoppers who are in the store seems like table stakes. Won’t the Gap do that?
Back to the concept. To quote an ambivalent fan commenting on a popular trade blog, the spot is “funnyish.” Typical smart-ass troll. But the “ish” is a deserved barb. We laugh when the first actor says, “I’ll ship my pants.” Then a bunch of other folks say it. By the time a small boy reads the line we’re grimacing. Punishment.
Another thing, a close variation of this ‘almost swearing’ concept has already been done (repeatedly) by Orbit Gum. Cleaning a dirty mouth.
This being the age of iteration, we tend to overlook such issues. Case in point the California Powerball campaign discussed HERE last week. Still, the Orbit work was literally the first thing I thought of when I saw the K-mart spot. I don’t want to be thinking about another campaign when viewing new creative.
This brings me to my last point. Insiders like myself are quick to judge (often harshly) the work of certain hot button accounts and, in particular advertising agencies. Draft FCB is at the top of this list. Which is unfair. The makers of this commercial don’t deserve negative scrutiny. They did interesting work, delivering impressive results. We should all be this shippy.
Update: Spot going on TV. http://adage.com/article/news/kmart-s-sophomoric-ship-pants-video-air-tv/240934/
Video game, killing machine or great protector? The challenges of marketing the United States Army.
November 8, 2010
According to Adweek, the United States Army is down to four players in its search for a new advertising agency. Worth between 15 and 20 million dollars to the winner, the competing agencies are Draft FCB, Y&R, Grey and the incumbent, McCann Erickson. Big process driven agencies chasing a big process driven account, whichever one prevails, it won’t be a surprise.
I was at Leo Burnett when it picked up the army account in 2001. The agency had the tall order of replacing N W Ayer’s iconic “Be All You Can Be” campaign slogan, created in 1980. (For the record, I never worked on the account.) Burnett’s idea was “Army of One.” Arguably, not as good as BAYCB, it wasn’t a bust either. I do know Burnett excelled at putting the army onto the Internet, the importance of which should not be underestimated. The brief is, was and always will be about recruiting. Reaching young men and women online is key.
Presumably recruiting is easier during a bad economy. Conversely, it’s made harder by controversial wars such as the ones we are waging in Afghanistan and Iraq. Yet after 9-11, the resulting patriotic fervor made recruiting for these same wars a relative breeze. Needless to say, doors open and close. Marketing strategies must change accordingly.
No matter what your politics or person feelings, the armed forces pose unique marketing challenges. We feel for the troops but we grow weary of the wars. We appreciate the security our superior military affords us but we resent the responsibility. We adore the hi-tech but we abhor when it’s used for killing. Contradictions abound. Subsequently, the army brand is a volatile and moving target. Like nuclear power I suppose, helpful but also maligned: radioactive.
Among the various reasons given for leaving his post as the most famous creative in Adland, Alex Bogusky cited (or implied) ethical conflicts with two of his agency’s biggest clients: Dominoes and Burger King. I wonder what Alex, and others like him, would think about working on Army. Before answering, I would remind all of us that a successful voluntary army pre-empts the government from resorting to a draft. Food for thought all you twenty-something’s building gnarly campaigns at CP&B and elsewhere.
From a copywriter’s perspective, I’d relish the challenge of trying to crack the army’s difficult code. For me the winning strategy would be something along the lines of convincing young men and women to do the right thing even if it sometimes feels wrong. I might not believe the notion, but I know I could write and sell it.
Scene and be seen: Une soiree Majestik Hotel
So, I was heading to the Palais des Festivals for the awards ceremony honoring radio, media and outdoor Lions, when I noticed a cocktail party taking place on the swank, poolside terrace beside my hotel. Not being a drinker, I could care less about the open bar; it’s the people that make these things work.
And man, did I see people. Kraft Foods was hosting a gathering to honor one of their guests, who was featured at one of the better-attended events at the Palais, none other than the famed auteur, Spike Jonze.
For those unawares, Jonze directed Being John Malkovich, Adaptation and more recently, Where the Wild Things Are. Two of these films are in my top twenty of all time and all three are universally regarded as brilliant. In addition to revolutionizing music videos, he’s also made numerous groundbreaking films for our industry, including one of the best commercials ever created, Ikea Lamp, which garnered every award possible the year it came out, not the least of which a Grand Prix at Cannes. This year he has a 30-minute film in the show about robot love. The piece can be viewed here: Spike Jonze Film \"I\'mheremovie\"
Confession: Hours ago I played courier in a futile attempt to deliver my novel, The Happy Soul Industry and screenplay to his hotel. Yeah, I know, a total mook move. But a guy can dream…
Along with Mr. Jonze, attending the party were Bob Jeffries, Howard Draft, Dana Anderson, Ron Bess, Jonathan Harries, David Jones, Mark Figliulo, Abbey Klaassen, Diane Jackson, Lisa Wells, Tony Weisman, Edie Weiss and leadership personnel from USA Today, Hyper Island, MJZ films and countless other Ad Land movers and shakers. To appropriate a phrase from high school: it was like the C-Suite “on acid.”
Needless to say, I missed the awards ceremony. But that’s the thing with Cannes. Everywhere you turn is an existing/potential boss, partner, competitor, or client and, most importantly, mentor. To meet some of these people, however briefly, is a privilege. And besides, even if Spike Jonze has little interest in my book, I can now say I had a meeting with him!
To view a wide selection of Jonze’s work: Spike\'s ouevre.