Why gyro? Because teaching old agencies new tricks can be a pain in the ass.
April 8, 2014
Sigh. One of the tough things about working at a relatively young agency with a B2B/technology pedigree is the persistent opinion that such a group is not capable of creating big ideas at the brand level. It has been a fairly high hurdle in our quest for new business. Recently we did not make the cut with a client we coveted because they felt we were experts in a different part of the “funnel.”
We are that… but we are so much more. My company is filled with expert thinkers and creators from the general side who’ve migrated into B2B precisely because we know businesses (big and small) need and want to communicate and sell to each other as human beings. Our mission is not only accommodating them, by creating “humanly relevant” work, but to excel at it.
Once the big idea is hatched we know how to deliver campaigns up and down the funnel, including digital and demand gen. I think that makes us, and other like-minded agencies, perfectly poised to address the needs of any and all comers in the modern world.
Like many of you reading this, and certainly the majority of my colleagues, I was trained to find the “organizing principle” or “creative business idea” for each and every entity clamoring for one. Not only is our process for doing so honed in best practices I believe it to be as good as any I’ve ever divined upon. Most who experience it come away with the same opinion.
If only we are given the chance.
I “grew up” at Leo Burnett as well as worked at DDB and Havas. In my long career I’ve been a part of creating countless ‘big’ ideas for many clients, including Altoids, Heinz, McDonalds and Anheuser Busch, to name a few. I had two spots run on the Superbowl. Won four Lions at Cannes, two of them Gold. I learned from the best. For my second act I began developing campaigns for ecommerce, software manufacturers, electronics and data driven organizations. In fact, I helped Leo Burnett develop its B2B/Technology capability, co-founding an agency within that venerable agency, called LBWorks.
At gyro, many clients appreciate our hybrid approach and other agencies are definitely on to it. They know the future is more about software and data than, say, selling canned peaches on television. That is one reason why holding companies have been buying and merging with digital agencies, social media specialists and, yes, hybrid shops like ours. But teaching old dogs new tricks is tough. Holding company agencies hold on to old ideas.
Though few big agencies will admit it, even today they struggle. Caste systems form internally, struggling for ownership of the client relationship as well as where the ideas come from. Sometimes even what those ideas look like are a puzzle. I’ve seen it. And so have many of you.
My agency began in the new economy. Many of us acclimated to this new way of thinking along with it. The only old idea I/we hold onto is that the big idea is paramount. That we have a history of executing tactics in tricky spaces should be seen as a bonus.
Time will tell, right? But it can be frustrating when you fervently believe, as I do, that now is our time!