The paradoxical Chicago Cubs. The brand succeeds even when team doesn’t.
May 17, 2010
Could “sucking” be a brand virtue? The notion seems counterintuitive but I wonder if in one case sucking might actually benefit a brand.
I should define sucking. For the purpose of this discussion, I mean the act not being good. For example, I suck at golf. I can’t even hit a ball off the tee. Thankfully, this fact does not harm me in any particular way. I am not expected to be good at golf. God’s plan for me does not include acumen for the game. If I were an account executive, one could argue my lack of golfing skills impedes my ability to cultivate important client relationships. True or false, the point is a moot one. Assuming people can be considered brands, mine is not affected one way or another by sucking at golf.
I’m not digressing. For herein lies the critical distinction for my argument. In order for sucking to be considered a legitimate brand virtue, the brand –be it person, place or thing- needs first to first be something ordinarily expected to be good but for some reason… isn’t.
Take the Chicago Cubs. Please. Here is a major league team that has not won a World Series since 1910. The last time they appeared in one was during World War II. Frankly, the Cubs seldom make it to the post season and when they do they don’t stick around very long. By most criteria, The Cubs suck. So much so they are often referred to as “Lovable Losers.”
Lovable? Well, for one thing they regularly sell out beloved Wrigley Field, no matter what their record. WGN consistently scores huge ratings for Cub’s games, despite their record. Interestingly, WGN delivers a national audience for the Cubs, sustaining and creating fans all over the country. People love the Chicago Cubs even though they suck. Why? Fans typically point out the venerable, old ballpark as a reason. The fact that the Cubs play in the heart of one of Chicago’s most pleasant and fun-filled neighborhoods, Lakeview attracts executives, pretty girls, tourists and gay people –people who ordinarily wouldn’t go to games. The Cubs are transcendent.
But one hundred years of sucking? I can’t think of any other brand that could survive under these terms, let alone thrive.
Just look at Chicago’s other professional baseball team, the White Sox. They are held to an entirely different standard. When they suck attendance drops, ratings flag, and everyone but the diehards lose interest. Like any other team in professional sports, winning is mandatory. As the White Sox’ new slogan suggests: It’s Black & White.
If the Chicago Cubs suddenly became a great baseball team what would happen to the brand? The hysteria would be off the chart. Fans would go bonkers. But then what? The Cub’s would be held to a new standard, wouldn’t they? Folks might not tolerate sucking anymore. For the first time in a long time, The Chicago Cubs would be taken seriously. And if they started sucking again, they might not be taken at all. At least not like before. Therefore, sucking can be viewed as a brand virtue for the Cubs. The brand scores precisely because the team does not. Truly a paradox, I can’t think of any brand on earth with such a hall pass. Can you?
At this writing the Cubs were 16 and 22, fourth place in the Central Division.